Absences from the Centre
Parents/guardians are required to contact the centre if their child is unable to attend for the day. If your child is unable to attend due to a contagious illness, then notification must be made by the parent/guardian to the Centre Director to discuss the period the child will be absent.
CCS is paid in certain circumstances when a family is charged for care that their child does not attend. Absences are categorised into two Groups; Absence Days and Additional Absence Days.
CCS is paid for up to 42 absence days for each child per financial year across all approved LDC services, FDC services, IHC services and OSHC services. Absence days are referred to as ‘Initial 42 Days Absence’ in the family assistance law.
• Each child receives a new set of initial 42 Absence Days at the beginning of the financial year.
• These absence days can be taken for any reason provided the day being reported
as absence is a day on which care would have otherwise been provided.
• These absence days cannot be reported before a child has begun care or after a child has left care.
Additional Absent Days
Once all the first 42 absence days have been used CCS will also be payable for absences taken for the following reasons:
• Illness (with a medical certificate);
• Non-immunisation (with written evidence);
• Rostered days off/rotating shift work (with written evidence);
• Temporary closure of a school or pupil-free days;
• Periods of local emergency;
• Shared care arrangements due to a court order, parenting plan or parenting order (with copy of documentation);
• Attendance at preschool;
• Exceptional circumstances.
Absence days taken for the above reasons, after the first 42 absence days have been used, are called ‘Additional Absence Days’. There is no limit on the number of these days for which CCS may be paid, as long as the following occurs:
• They are taken for the reasons specified above;
• Supporting documentation (where required) is provided to the Centre Director;
• They are days on which care would otherwise have been provided.
CCS is payable for Additional Absence Days where a child, parent, sibling or another individual with whom the child lives is ill.
A medical certificate is required to support the payment of CCS in these cases. However, a parent on worker’s compensation, or a parent or child with a medical certificate specifying that he/she has a long term illness, does not need a separate medical certificate for each absence day.
Once the initial 42 absence days are used, CCS can only be paid for absences due to illness where supporting documentation is provided. You must ensure you keep copies of this documentation.
Public Holidays will be counted as an absent day if:
• If the child would normally have attended the centre on that day if it were not a Public Holiday and;
• Fees have been charged in respect of the absent child for the day;
• CCS is payable for Public Holidays at the normal rate.
On return to the centre after any absence, parents/ guardians must speak with the Centre Director
or classroom staff to sign the attendance sheets / kiosk indicating a reason why the child was away to ensure that Child Care Subsidy is given if eligible and applied during the absence.
Please note: as the centre is not aware of the day a public holiday falls each calendar year. It is the policy of the centre to charge the “normal fee” for all public holidays that occur each calendar year at the centre.
• For more information on the above topics please contact the Family Assistance Office at: www.humanservices.gov.au
• For families who require a Family Assistance Office Multilingual Telephone Service please call: 13 12 02
Illness Absence from the Centre
If your child is absent from the centre due to illness, fees are still payable regardless of whether a Medical Certificate is supplied or not. There are no discounts available for illness related absences at the centre. If your child is absent due to illness you are required to initial the Sign In and Out Sheets / or via kiosk on your child’s next day of attendance to legally verify the record.
Holiday (Absence) from the Centre
If you request for your child to have a Holiday Absence from the centre, you are required to give two weeks’ notice in writing to the Centre Director via a letter, email or by filling out the Holiday Folder located on the front counter or in the Centre Director’s office. If this required notice is provided by the parent/guardian and is approved, the Centre Director will apply the centres reduced holiday daily fee.
Please note if your account is not up-to-date or the account is in arrears, the Centre Director reserves the right not to apply the reduced holiday rate which is offered by the company as a “good faith” gesture.
If you require more information on this matter please speak with your Centre Director.
Please note that families are only entitled to take Holidays at the reduced full fee rate as per the below table per calendar year:
• Children booked in 5 days a weeks are entitled to take 4 weeks’ worth of five days which is equal to 20 days in total;
• Children booked in 4 days a weeks are entitled to take 4 weeks’ worth of four days which is equal to 16 days in total;
• Children booked in 3 days a weeks are entitled to take 4 weeks’ worth of three days which is equal to 12 days in total;
• Children booked in 2 days a weeks are entitled to take 4 weeks’ worth of two days which is equal to 8 days in total;
• Children booked in 1 day a weeks are entitled to take 4 weeks’ worth of one day which is equal to 4 days in total;